{"id":101544,"date":"2025-01-20T03:15:00","date_gmt":"2025-01-20T03:15:00","guid":{"rendered":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/?post_type=resources&#038;p=101544"},"modified":"2025-03-18T15:44:17","modified_gmt":"2025-03-18T15:44:17","slug":"top-professional-services-workplace-skills-2025","status":"publish","type":"resources","link":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/resources\/top-professional-services-workplace-skills-2025\/","title":{"rendered":"Skills That Matter Most in 2025 for Professional Services Firms"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Global IT spend is expected to reach $5.74 trillion in 2025, according to Gartner estimates. To make the most of this sizable business opportunity, professional services firms must strengthen their employees\u2019 technical knowledge, ensuring they have expertise to navigate any client project and reduce bench time.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IT professional services firms face unprecedented pressure to deliver AI-powered solutions and maintain technological excellence for their clients and their bottom line. Success depends on building teams with the right skills mix, whether that\u2019s with generative AI, cloud architecture, or data engineering.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This infographic highlights what skills matter most for professional services companies to stay competitive in the year ahead. Get data-backed insights into which skills Udemy Business customers in the IT professional services and consulting industry prioritized most in the last year. This data alongside other market insights, paints an important picture of the topics and skills organizations should prioritize in their workplace learning programs. Download the infographic now to ensure your learning programs are tailored to the industry&#8217;s most critical skill demands.<\/p>\n\n\n<style id=\"jv-blocks_b814cd-8c\" type=\"text\/css\">#jv-layout-id_b814cd-8c {margin-top:24px;margin-bottom:0px;}#jv-layout-id_b814cd-8c > .jv-row-column-wrap {padding-top:0px;padding-bottom:0px;padding-left:0px;padding-right:0px;}<\/style>\n<div class=\"wp-block-jarvis-rowlayout alignnone\"><div id=\"jv-layout-id_b814cd-8c\" class=\"jv-row-layout-inner jv-layout-id_b814cd-8c\"><div class=\"jv-row-column-wrap jv-has-1-columns jv-gutter-default jv-v-gutter-default jv-row-valign-top jv-row-layout-equal jv-tab-layout-inherit jv-m-colapse-left-to-right jv-mobile-layout-row\"><style id=\"jv-blocks_4a9088-32\" type=\"text\/css\">.jv-row-layout-inner > .jv-row-column-wrap > .jarvis-column_4a9088-32 > .jv-inside-inner-col {padding-top:64px;padding-bottom:64px;padding-left:64px;padding-right:64px;border-radius:12px 12px 12px 12px ;}<\/style>\n<div class=\"wp-block-jarvis-column inner-column-1 jarvis-column_4a9088-32\"><div class=\"jv-inside-inner-col\" style=\"background:rgba(242, 239, 255, 1)\"><style id=\"jv-blocks_15ac2b-cc\" type=\"text\/css\">#jv-layout-id_15ac2b-cc {margin-top:0px;margin-bottom:0px;}#jv-layout-id_15ac2b-cc > .jv-row-column-wrap {padding-top:0px;padding-bottom:0px;padding-left:0px;padding-right:0px;}<\/style>\n<div class=\"wp-block-jarvis-rowlayout alignnone\"><div id=\"jv-layout-id_15ac2b-cc\" class=\"jv-row-layout-inner jv-layout-id_15ac2b-cc\"><div class=\"jv-row-column-wrap jv-has-1-columns jv-gutter-default jv-v-gutter-default jv-row-valign-top jv-row-layout-equal jv-tab-layout-inherit jv-m-colapse-left-to-right jv-mobile-layout-row\"><style id=\"jv-blocks_8474d7-a0\" type=\"text\/css\">.jv-row-layout-inner > .jv-row-column-wrap > .jarvis-column_8474d7-a0 {text-align:center;}<\/style>\n<div class=\"wp-block-jarvis-column inner-column-1 jarvis-column_8474d7-a0\"><div class=\"jv-inside-inner-col\"><style id=\"jv-blocks_f45679-df\" type=\"text\/css\">#jv-adv-heading_f45679-df, #jv-adv-heading_f45679-df .wp-block-jarvis-advancedheading {font-size:24px;line-height:36px;font-weight:400;font-family:Udemy-Regular, 'Udemy-Sans-fallback', sans-serif;}@media (max-width: 767px) {#jv-adv-heading_f45679-df, #jv-adv-heading_f45679-df .wp-block-jarvis-advancedheading {font-size:24px;line-height:32px;}}<\/style>\n<h2 id=\"jv-adv-heading_f45679-df\" class=\"jv-adv-heading_f45679-df wp-block-jarvis-advancedheading has-kb-palette-9-color\" style=\"margin-top:0px;margin-bottom:40px\">Preview our platform with this interactive tour for IT Professionals<\/h2>\n\n\n\n\t\t<a\n\t\thref=\"javascript:void(0);\"\n\t\trole=\"button\"\n\t\tclass=\"btn brand-button \"\n\t\tdata-navattic-open=\"https:\/\/capture.navattic.com\/cm6l74o53001403l88oi8fjn9\"\n\t\tdata-navattic-title=\"Navattic Product Tour\"\n\t\taria-label=\"Start tour\">\n\t\tStart tour\t<\/a>\n\n<script type=\"text\/javascript\">\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\n\n\t\t\/\/ NOTE: this object is injected as JSON, not interpolated JS expressions\n\t\tvar NAVATTIC = {\"embedExperience\":\"modal\",\"defaultTourType\":\"ungated\",\"formLang\":\"it\",\"desktop\":{\"gated\":\"cm6l74o53001403l88oi8fjn9\",\"ungated\":\"cm6l74o53001403l88oi8fjn9\"},\"mobile\":{\"gated\":\"\",\"ungated\":\"\"}};\n\n\t\tfunction isMobileViewport() {\n\t\t\tvar w = window.innerWidth;\n\t\t\tif (window.visualViewport && typeof window.visualViewport.width === \"number\") {\n\t\t\t\tw = window.visualViewport.width;\n\t\t\t}\n\t\t\treturn w <= 768;\n\t\t}\n\n\t\tfunction pickTourId() {\n\t\t\tvar urlParams = new URLSearchParams(window.location.search);\n\t\t\tvar mobile = isMobileViewport();\n\n\t\t\t\/\/ Choose gated id without using &#038;&#038;\n\t\t\tvar gated = NAVATTIC.desktop.gated;\n\t\t\tif (mobile) {\n\t\t\t\tif (NAVATTIC.mobile.gated) gated = NAVATTIC.mobile.gated;\n\t\t\t}\n\n\t\t\t\/\/ Choose ungated id without using &#038;&#038;\n\t\t\tvar ungated = NAVATTIC.desktop.ungated;\n\t\t\tif (mobile) {\n\t\t\t\tif (NAVATTIC.mobile.ungated) ungated = NAVATTIC.mobile.ungated;\n\t\t\t}\n\n\t\t\t\/\/ form=0 forces ungated if available\n\t\t\tif (urlParams.get(\"form\") === \"0\") {\n\t\t\t\tif (ungated) return ungated;\n\t\t\t}\n\n\t\t\t\/\/ Default choice\n\t\t\tif (NAVATTIC.defaultTourType === \"ungated\") {\n\t\t\t\treturn ungated ? ungated : gated;\n\t\t\t}\n\t\t\treturn gated ? gated : ungated;\n\t\t}\n\n\t\t\/\/ The params the tour's Marketo form reads: this page's own query string\n\t\t\/\/ (utm_* and the rest, which persist.js has already re-applied from\n\t\t\/\/ sessionStorage), plus current_url, form_lang and country_code. Read\n\t\t\/\/ fresh on every call.\n\t\tfunction buildTourParams() {\n\t\t\tvar params = new URLSearchParams();\n\n\t\t\t\/\/ preserve all existing params (including duplicates)\n\t\t\tnew URLSearchParams(window.location.search).forEach(function(value, key) {\n\t\t\t\tparams.append(key, value);\n\t\t\t});\n\n\t\t\t\/\/ current_url\n\t\t\tvar currentURLwithoutParams = window.location.origin + window.location.pathname;\n\t\t\tif (!currentURLwithoutParams.endsWith(\"\/\")) currentURLwithoutParams += \"\/\";\n\t\t\tparams.set(\"current_url\", currentURLwithoutParams);\n\n\t\t\t\/\/ form_lang - see the note above; `lang` is reserved by Navattic\n\t\t\tif (NAVATTIC.formLang) {\n\t\t\t\tparams.set(\"form_lang\", NAVATTIC.formLang);\n\t\t\t}\n\n\t\t\t\/\/ country_code\n\t\t\tif (typeof ufb_cta_data !== \"undefined\") {\n\t\t\t\tif (ufb_cta_data) {\n\t\t\t\t\tif (ufb_cta_data.country_code) {\n\t\t\t\t\t\tparams.set(\"country_code\", ufb_cta_data.country_code);\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\n\t\t\treturn params;\n\t\t}\n\n\t\t\/\/ Build URL with URL\/URLSearchParams so we never concatenate '&#038;'\n\t\tfunction buildNavatticUrl(id) {\n\t\t\tif (!id) return \"\";\n\n\t\t\tvar base = new URL(\"https:\/\/capture.navattic.com\/\" + id);\n\t\t\tbuildTourParams().forEach(function(value, key) {\n\t\t\t\tbase.searchParams.append(key, value);\n\t\t\t});\n\n\t\t\treturn base.toString();\n\t\t}\n\n\t\t\/\/ Navattic renders the tour's Marketo form in its own nested iframe,\n\t\t\/\/ forms.navattic.com\/form-host, whose URL carries none of the params\n\t\t\/\/ above. The form's behavior script (Marketo form 4358) asks this page\n\t\t\/\/ for them with a postMessage, and this listener answers with the same\n\t\t\/\/ params the tour URL already gets. Only frames nested inside this page\n\t\t\/\/ are answered. Registered once, even with several tour blocks on a page.\n\t\tfunction isNestedInThisPage(win) {\n\t\t\tvar w = win;\n\t\t\tfor (var i = 0; i < 10; i++) {\n\t\t\t\tvar parentWin;\n\t\t\t\ttry {\n\t\t\t\t\tparentWin = w.parent;\n\t\t\t\t} catch (e) {\n\t\t\t\t\treturn false;\n\t\t\t\t}\n\t\t\t\tif (parentWin === window) return true;\n\t\t\t\tif (!parentWin || parentWin === w) return false;\n\t\t\t\tw = parentWin;\n\t\t\t}\n\t\t\treturn false;\n\t\t}\n\n\t\tif (!window.ubNavatticTourContextListener) {\n\t\t\twindow.ubNavatticTourContextListener = true;\n\n\t\t\twindow.addEventListener(\"message\", function(event) {\n\t\t\t\tif (event.origin !== \"https:\/\/forms.navattic.com\") return;\n\n\t\t\t\tvar data = event.data;\n\t\t\t\tif (!data) return;\n\t\t\t\tif (data.type !== \"ub-tour-context-request\") return;\n\t\t\t\tif (!event.source) return;\n\t\t\t\tif (!isNestedInThisPage(event.source)) return;\n\n\t\t\t\tevent.source.postMessage({\n\t\t\t\t\ttype: \"ub-tour-context\",\n\t\t\t\t\trequestId: data.requestId,\n\t\t\t\t\tparams: buildTourParams().toString()\n\t\t\t\t}, event.origin);\n\t\t\t});\n\t\t}\n\n\t\tfunction applyNavattic() {\n\t\t\tvar chosenId = pickTourId();\n\t\t\tvar navatticSrc = buildNavatticUrl(chosenId);\n\t\t\tif (!navatticSrc) return;\n\n\t\t\tif (NAVATTIC.embedExperience === \"modal\") {\n\t\t\t\tvar btn = document.querySelector('a[data-navattic-open]');\n\t\t\t\tif (btn) btn.setAttribute(\"data-navattic-open\", navatticSrc);\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tvar iframe = document.querySelector('iframe[data-navattic-demo-id], iframe[src*=\"capture.navattic.com\"]');\n\t\t\tif (!iframe) return;\n\n\t\t\t\/\/ If already correct, do nothing (no &#038;&#038;)\n\t\t\tvar srcOk = iframe.getAttribute(\"src\") === navatticSrc;\n\t\t\tvar idOk = iframe.getAttribute(\"data-navattic-demo-id\") === chosenId;\n\t\t\tif (srcOk) {\n\t\t\t\tif (idOk) return;\n\t\t\t}\n\n\t\t\t\/\/ Remount iframe to force Navattic init on the chosen ID\n\t\t\tvar parent = iframe.parentNode;\n\t\t\tvar next = iframe.nextSibling;\n\n\t\t\tvar replacement = iframe.cloneNode(false);\n\t\t\treplacement.setAttribute(\"data-navattic-demo-id\", chosenId);\n\t\t\treplacement.setAttribute(\"src\", navatticSrc);\n\n\t\t\tparent.removeChild(iframe);\n\t\t\tparent.insertBefore(replacement, next);\n\t\t}\n\n\t\tfunction applyWithRetries(attempts) {\n\t\t\tapplyNavattic();\n\n\t\t\tif (NAVATTIC.embedExperience === \"modal\") return;\n\n\t\t\tvar iframeNow = document.querySelector('iframe[data-navattic-demo-id], iframe[src*=\"capture.navattic.com\"]');\n\t\t\tif (!iframeNow) {\n\t\t\t\tif (attempts > 0) {\n\t\t\t\t\tsetTimeout(function() {\n\t\t\t\t\t\tapplyWithRetries(attempts - 1);\n\t\t\t\t\t}, 100);\n\t\t\t\t}\n\t\t\t}\n\t\t}\n\n\t\tapplyWithRetries(20);\n\t});\n<\/script>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Global IT spend is expected to reach $5.74 trillion in 2025, according to Gartner estimates. To make the most of &hellip;<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"single-resources-formright.php","categories":[],"resource_type":[38],"event_status":[],"class_list":["post-101544","resources","type-resources","status-publish","hentry","resource_type-infographics","post","without-featured-image"],"acf":{"choose_resource_hubs":["default","smb"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["on_demand_learning","technical_upskilling"],"marketo_form_id":"2653","custom_terms":"","marketo_form_custom_header":"","video_cta_type":"","video_cta_action":"","pdf_report":"https:\/\/info--udemy--com.udemy.coolkeypoint.com\/rs\/273-CKQ-053\/images\/24CON182F_Top%20Professional%20services%20infographic%202025_Final.pdf?version=0","resource_image":101968,"archive_thumbnail":{"ID":101859,"id":101859,"title":"ABM25Q1_IT ProServ Campaign-Skills That Matter_Resource Thumbnail","filename":"ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg","filesize":178166,"url":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","link":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/it\/abm25q1_it-proserv-campaign-skills-that-matter_resource-thumbnail-2\/","alt":"Udemy Business Skills That Matter Most for Professional Services 2025","author":"119","description":"","caption":"","name":"abm25q1_it-proserv-campaign-skills-that-matter_resource-thumbnail-2","status":"inherit","uploaded_to":0,"date":"2025-01-23 22:19:23","modified":"2025-01-23 22:23:01","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-includes\/images\/media\/default.png","width":895,"height":523,"sizes":{"thumbnail":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail-768x449.jpg.webp","medium_large-width":768,"medium_large-height":449,"large":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","large-width":895,"large-height":523,"1536x1536":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","1536x1536-width":895,"1536x1536-height":523,"2048x2048":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","2048x2048-width":895,"2048x2048-height":523,"genesis-block-theme-featured-image":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","genesis-block-theme-featured-image-width":895,"genesis-block-theme-featured-image-height":523,"genesis-block-theme-featured-image-wide":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","genesis-block-theme-featured-image-wide-width":895,"genesis-block-theme-featured-image-wide-height":523,"genesis-block-theme-logo":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail-300x175.jpg.webp","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business--udemy--com.udemy.coolkeypoint.com\/wp-content\/uploads\/2025\/01\/ABM25Q1_IT-ProServ-Campaign-Skills-That-Matter_Resource-Thumbnail.jpg.webp","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - 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